Legal

Terms of Service

Effective: October 2026

Brand: StayXI

Legal operator: Richard Harrell, Sole Proprietor

Contact: [email protected] | +1 863‑400‑0424

Service Description

StayXI provides a guest-support SMS line for vacation rental properties. Guests text the property's dedicated guest line with a question and receive configured property information in reply.

Your Consent

By texting us, you consent to receive transactional replies related to your active reservation. This is a guest-initiated service — we do not send unsolicited messages.

SMS Program Terms

Message frequency: Variable — only when you text in (typically 1–5 messages per stay)
Msg & data rates may apply per your carrier plan
Carriers supported: All major US carriers
Contact number: +1 863‑400‑0424

Commands

STOP — Opt out of all future messages (immediate). No further messages will be sent.

HELP — Receive support contact info: [email protected] | +1 863‑400‑0424

After STOP, no further messages will be sent. To resume, text START.

Limitations

This service provides property information only. It does not replace emergency services. For urgent safety issues, call 911 or your host directly.

Changes

We may update these terms. Continued use after changes constitutes acceptance.